Returns & Shipping

Shipping

We ship every order from Orlando, Florida within two business days of purchase. Standard shipping is a flat $6.99 to any address in the United States. Orders totaling $50 or more ship free — you'll see the discount applied automatically at checkout.

Standard delivery typically takes three to seven business days depending on your location. If you need something faster, contact us at harmoni-us@proton.me before ordering and we'll see what we can do.

We currently ship only within the United States. If you're outside the US and interested in a HARMŌNI US tumbler, please email us — we may be able to help on a case-by-case basis.

Returns

If your HARMŌNI US tumbler arrives damaged or defective, contact us within 30 days at harmoni-us@proton.me and we'll replace it or refund your purchase in full. We stand behind every tumbler we ship.

For unused, undamaged returns, please contact us within 14 days of delivery to arrange a return. Return shipping is the buyer's responsibility. Once we receive the tumbler in its original condition, we'll refund your purchase minus original shipping costs.

Customized or specially engraved items — beyond our standard HARMŌNI US emblem — are not returnable except in cases of defect or damage in transit.

Refunds

Approved refunds are processed to your original payment method within three to five business days of the return being received and inspected. Depending on your bank or card issuer, it may take an additional several days for the credit to appear on your statement.

Questions

If anything about your order isn't right, email harmoni-us@proton.me. A real person will read your message and reply. Usually within a day, occasionally two.

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— HARMŌNI US